QUESTIONS WE HEAR FROM OUR CUSTOMERS
How can I determine which water heater is right for me?
Choosing a water heater is based on your family size and how much hot water you will use in one continuous hour. We call it Peak Hour Demand. We can help you choose the right size and type of water heater based on your usage and application.
What is a tankless water heater?
Tankless water heaters (also called instantaneous and on-demand water heaters) heat water only as it is demanded. Traditional tank type water heaters constantly work to heat water, producing standby heat loss, which is very costly. When hot water is turned on at the source, cold water travels through a pipe into the tankless unit. A gas burner inside the unit heats the water. As a result, tankless water heaters supply a constant flow of hot water and when sized correctly they may supply enough hot water for simultaneous, multiple uses in both households and commercial applications.
What are some "Green" options for my home?
Installing low flush toilets will help conserve water as they use about ½ the amount of a regular toilet, and low flow shower heads and faucets will also reduce your water usage. A simple aerator in your faucet will conserve water too. Tankless water heaters provide instant hot water, and savings, eliminating the need for a tank. And lower the thermostat on your water heater, and place it in vacation mode when you are away for extended periods of time. Consider radiant heating for primary space heating for maximum energy-efficiency and indoor comfort. Take it to the max by incorporating solar thermal panels to power your radiant heating and domestic hot water.
How do I know what size furnace or air conditioner I need?
We will do a load calculation on your home to determine the proper equipment size. Today’s units are often significantly more efficient than older models and don’t need to be as large to deliver the same or better amount of comfort. The load calculation is an important and potentially money-saving step to take, rather than just replacing your current unit with one of the same size.
Will a new furnace or air conditioner help lower my utility bills?
The answer is usually yes, depending on the age and efficiency level of your current unit. We can provide an estimate and explain the advantages of a new unit.
What is the difference between a heat pump & an air conditioner? Which is better?
A heat pump is really two units in one – an air conditioner, and in the cooler months, a heater. If electrical costs in your area are lower than other fossil fuels, you may want to explore installing a heat pump in your home. When the heat pump is in the heating mode, it pulls heat out of the outdoor air and uses that to heat your home. If the outdoor air is too cold (around 32° F), then it uses electrical strip heaters to heat the air.
Can you design a heating and/or cooling system for me?
Yes, we specialize in drafting designs and blueprints for heating, cooling, and radiant heating systems. They include all the calculations needed, materials list, layout and product placement, and special instructions to get the job done right the first time. We also provide job site consultations and support, and can also successfully troubleshoot most issues over the phone, giving you added peace of mind. We are not just your product supplier, we are your business partner.